With four operas to learn for work later this year and upcoming concerts, I wasn’t planning to write another post this month, but two disjunct articles I read this week captured my attention if only because they confirmed what is known, but often pushed under the metaphorical carpet due to their indigestiblity in the classical music industry.
The first is an excellent piece from Arts Professional (22 February) entitled ‘Senior arts staff sidelining digital work, research finds’. In summary, the piece finds that digital skills are spread thin in cultural organisations with only one in six of those in the most senior strategic roles identifying web or digital activity as forming a part of their work.
Citing the ArtsPay 2018 survey, senior strategic role employees in cultural organisations have correspondingly less connection with digital and web initiatives than early and mid-career level employees – and the latter’s efforts, collectively, representing on average only 33.5% of total work responsibilities.
The survey further found that only 6% of cultural organisation employees are primarily concerned with developing work across all digital platforms. The findings align with those of a 2017 Nesta survey, in which only 19% of respondents were confident that most of their senior management were knowledgeable about digital technologies, and only 16% were clear that coming up with new digital ideas was a priority for the senior team [Italics mine].
So what do senior strategic roles spend their time doing. Here’s the graph:
Keeping in mind the above, here are the statistics that really matter [Italics mine]:
The majority of digital activity is taking place in marketing departments. 74% of respondents for whom marketing is the main focus of their role said their work included web/digital activity – a proportion that holds true across early career, mid-level and senior marketing roles. This is also consistent with Nesta’s 2017 research, which found that the most advanced digital skills in arts organisations are in marketing.
What is critical about this? Observedly, less than a quarter (24%) of those whose primary roles were in artistic direction, programming or curation said web/digital formed a part of their work.
Why is this so important to highlight? Given the way that millenials and post-millenials engage with myriad options across the cultural sector (if they do at all) the focus of what they see is about selling – as opposed to curating content to engage them toward converting them to accepting the ‘selling’ proposition. Continue Reading →